1. Introduction

1.1 Purpose: These terms explain our agreement for training services. Please read carefully.

1.2 Retention: Keep a copy for your records.

1.3 Scope: These terms cover our training services and events.

1.4 About Us: Neurodiversity UK is a social enterprise empowering the neurodiverse community. We provide professional development to improve neurodiversity inclusion.

1.5 Contact: Call (+44) 01273 035523, email; info@neurodiversityuk.co.uk, or write to Neurodiversity UK, Concorde House, 18 Margaret Street, Brighton, BN2 1TS (9am-5pm, Mon-Fri, excluding English public holidays).

1.6 Communication: We’ll contact you via phone or the email/postal address you provided.

 

2. Bookings and Contracts

2.1 Event Descriptions: Event descriptions are for general information. Prices are quoted at the time of booking, in UK pounds.

2.2 Booking Confirmation: Submitting a booking (online, written, or by phone) will be confirmed (verbally, in writing, or both). This confirmation, or attendance if confirmation wasn’t received beforehand, creates a legally binding contract.

2.3 Business Clients: If you’re not a consumer, you confirm you have authority to bind your business to this contract.

2.4 Entire Agreement (Non-Consumers): For non-consumers, these terms are the entire agreement, superseding all prior agreements.

2.5 No Reliance on Other Statements (Non-Consumers): Non-consumers confirm they don’t rely on statements not in these terms.

2.6 No Misrepresentation Claims (Non-Consumers): Neither party can claim misrepresentation based on statements in this contract (non-consumers).

2.7 Cancellation and Rescheduling: Booked training events require a minimum of 14 days’ written notice to cancel or reschedule. Requests made with less than 14 days’ notice cannot be accommodated, and the full fee will remain payable. Where a session cannot be rescheduled due to late notice, Neurodiversity UK may proceed with delivery as planned, including providing a recorded version of the training where appropriate.

2.8 Refunds: All training fees are non-refundable once a booking has been confirmed. Where cancellation or rescheduling is requested with less than 14 days’ notice, no refund will be issued and the full fee will remain payable.

 

3. Price and Payment

3.1 Payment: Pay the fees in advance as quoted. An invoice will be issued.

3.2 Payment Methods: Pay by bank transfer (BACS):

3.3 Invoice Address: Ensure your provided address (physical or email) is correct.

3.4 Payment Due Date: Pay within 30 days of the invoice date.

3.5 Attendance Before Payment: Attending before payment creates a binding contract (see clause 2.3).

3.6 Non-Payment: Non-payment breaches the contract. We may refuse event entry.

3.7 Legal Action: We may take legal action to recover outstanding fees.

3.8 Future Bookings: We may refuse or cancel future bookings if payments are outstanding.

3.9 Pricing Errors: We will correct any pricing errors.